The logbook is one of the most important facets of your vehicle and your entitlement to be able to drive. If it doesnt arrive within a month, you then need to contact dvla customer enquiries on 0300 7906802. Kwasi agyeman busia has over 22 years of hands on experience in business and technology development, strategic planning, project and people management. Phone the dvla on their driving licence general enquiries number 0300 790. Our vehicle keeper service enables local authorities, bailiffs and private parking companies to query the dvla kadoe keeper at date of event database and quickly establish the registered keeper of any vehicle on a given date. You cannot use this service if youve already sent your log book v5c by post. Appearing on the front of the document with a light pink background, it contains current registered keeper usually their full name, address including postcode and the v5c document reference number. The driver and vehicle licensing agency dvla is an executive arm of the department for transport charged with the. Vehicle registration v5 0844 453 0118 dvla contact number. A log book is not essential to help you drive a car, but it should hardly be avoided keeping in check. Contact dvla vehicle registration who also handle vehicle v5c log book. This could consist of losing documents, having problems with your log book or discovering concerns with registering the vehicle that you have actually purchased.
Updating information is quicker online, but you still need your v5c log book information. Criminal gangs use the stolen vehicle registration documents to sell cloned cars on the private market. Due to the impact of covid19, the dva has limited capacity to answer customer queries and there is currently no counter or phone service available. How to contact the dvla and get a new log book, what to do when your logbook has not arrived from the dvla, how to do a logbook check, how to apply for a new logbook as the new owner and how to borrow money against your logbook. The time to wait for a new v5c logbook varies on how. For uk drivers, the logbook is a crucial aspect of owning a vehicle and being able to drive it. Your request can be sent to the dvla through email via subjectaccess. In 20, several local offices were closed down and now all dvla proceedings are centralised from their swansea office. We will connect your call directly to the dvla helpline.
In the case of log books, plating certificates and similar these copies must be authenticated and stamped by your local dvla office. This could include losing paperwork, having problems with your logbook or. This is commonly referred to as a log book and is vital if you are selling your car, partexchanging your car or updating the registered keepers details. Reference numbers range from bg8229501 to bg9999030 and bi2305501 to bi2800000. Enquiries related to vehicle registration and v5c certificates or log book would also be answered via this number. There could be any number of reasons for why you might want to call the dvla customer services team, as they make sure that they provide plenty of support for road who users who might have questions surrounding their driving documents, road tax or specific dvla services like a disability parking badge. Send it to dvla with the green new keeper slip you were given when you bought the vehicle. Tell dvla youve sold, transferred or bought a vehicle. This service is not in any way associated or affiliated to the dvla or any goverment bodies. In this guide, youll learn about each section of the all new dvla v5c logbook registration document launched in april 2019 for help with dvla ownership or v5c change of address, see our indepth guide with quick links to the section where you need. Until his appointment as ceo of the driver and vehicle licensing authority dvla, mr. The post office will confirm whether you can get road tax without the log book. Jul 11, 2017 enquiries related to vehicle registration and v5c certificates or log book would also be answered via this number.
You are eligible for a replacement if your original v5c certificate has been stolen, lost, damaged, destroyed or havent ever received the certificate. Sep 24, 2016 the driver vehicle and licensing agency is one of the busiest agencies in the uk, and is responsible for basically every aspect of motoring licenses in the country. Therefore, its hardly surprising that the dvla has set up both an online portal and a helpline to field a large number of logbook enquiries that may crop up for motorists up and down the uk. To help motorists answer any logbook enquiries they may have, the dvla has created a helpline and online portal. Change your address or name on your vehicle log book v5c. As youd expect, the dvla are pretty strict when it comes to scrapping your car. Your full name, current address, and the address recorded on your log book v5c. V5c appeared to be the result of missreading script when the brown continuation log book was. The dvsa is the motorist and lorry standards agency, so there might be a vast array of reasons you may find. Remove postage costs and minimise turnaround times to ensure your submissions are never lost in the mail by submitting enquiries through our dvla vehicle keeper service. Fill in the standard application for a log book dvla v62 form. Send it to dvla with the green new keeper slip you were given when you. Send these to me together with copies of as much information as possible.
Use dvla contact number to contact dvla customer service and talk to a member of dvla team for any issues related to your driving licence. The duty on me to ensure that the v5c is correct is established here. Should you need to get in touch with the dva on an urgent matter, use the email provided below. Dvla contact number new buildings bt47 0844 448 5990. Jan, 2017 dvla phone number you can phone the dvla on 0871 976 3359 for all general queries, alternatively you can contact dvla using the phone numbers displayed below for the correct department. You may apply over the phone by dialing 0844 448 5990 dvla number or send form v62 in straight from the source order to get a valid replacement v5c vehicle registration certificate log book. Youve already transferred any personalised registration. Simply send your enquiry data to our dinet by 4pm and receive your response files overnight. Call the dvla on their vehicle registration and tax telephone number 0300 790 6802 to contact a government representative with any enquiries about how to tax a vehicle. The dvla is a government organisation of the uk that maintains the database of all drivers in the uk. Request details on a vehicles registered keeper from dvla.
You can also ensure that you get answers to enquiries that you cant find the. Busia was the information services manager of tullow ghana ltd. The dvla is the organisation responsible for the upkeep of a database of uk drivers and vehicles. One of the benefits of closing local departments such as dvla birmingham then moving to a central office is that they were able to extend their previous opening hours. With the addition of the 11 digit reference number held on the v5c registration cerificate log book you can also find out the vehicles tax rates. You can phone the dvla on 0871 976 3359 for all general queries, alternatively you. If you did not get a log book for your new vehicle. Dvla logbook enquiries a guide the logbook is one of the most important facets of your vehicle and your entitlement to be able to drive.
You are eligible for a replacement if your original v5c certificate has been stolen, lost, damaged, destroyed or havent ever received the certificate for the new vehicle. It is a legal requirement that you contact the dvla to register your v5c vehicle registration certificate also known as a log book within 6 weeks of purchasing a new vehicle. Use the email service to contact dvla about vehicle registration. Dvla phone number dvla contact numbers 0844 995 1267. Check online to find out what information the driver and vehicle licensing agency dvla holds about a vehicle. Here you will find the contact numbers for all driver and vehicle licensing agency dvla departments, if you prefer you may also email them by clicking here. Dvla logbook, explained v5c logbook, change of address. Download and fill in an application for a log book v62. You may apply over the phone by dialing 0844 448 5990 dvla number or send form v62 in order to get a valid replacement v5c vehicle registration certificate log book. If your unsure ring dvla swansea and they will tell you where it is in the system, every time. You can also send your request through the post to sar enquiries, dvre, dvla, swansea sa991zz. In fact, its a legal requirement to tell the dvla when youve scrapped your car, and unless you let them know in good time, you may end up unnecessarily costing yourself on things like road. Take your log book to a post office that deals with vehicle tax. All vehicle registration enquiries can be directed to one phone number, which is listed below.
Your name and address are up to date on your registration certificate v5c thats the log book. Tax including direct debit enquiries, declaring a vehicle off the road sorn or. Tell dvla when you no longer own a vehicle, or you buy a vehicle as either a registered keeper or motor trader. What specific information you are requesting, such as when the car was manufactured. If you have questions relating to registering your vehicle with the dvla and would like someone to assist you understand the process then you can talk to a member of the customer. Dvla logbook v5c changes in ownership, address or status. The driver and vehicle licensing agency dvla is an executive arm of the department for transport charged with the management of motor vehicles databases for the country as well as their licensing, taxation and registrations. The dvla and selling your car complete guide 2020 update. If you need to speak to the dvla customer service for any reason, call them on the general enquiries number. Dvla v5c logbook enquiries 0843 903 3770 uk contact number. If you do find yourself needing a replacement if your original v5c has been lost, stolen, damaged, destroyed or you havent yet receive the certificate for your new vehicle then you can apply for a replacement v5c log book by phoning the dvla on 0844 453 0118 or by post using the v62 form. It also provides dvla and the police a first point of contact against driving or parking offences and road traffic accidents. Luckily, such a big agency has an efficient telephone helpline system. How to make a dvla logbook enquiry, how to get a new logbook, change the logbook details, report buying and selling and getting a loan against your car with.
Contact the dvla on their national telephone number 0300 790 6801 for local enquiries about driving licences and vehicle tax payments previously handled by their birmingham office local dvla offices were closed as part of a costcutting regime finalised in december 20, including the office located in the garretts green area of birmingham. The registered keeper of a vehicle can apply by telephone if the v5c is missing, damaged, or destroyed. Cancel vehicle tax and take your vehicle off the road. Driver and vehicle licensing agency dvla contact number.
It can take up to 6 weeks to get the replacement log book by. Dvla gives a body type description based on the vehicles external appearance. Send it to dvla with the green new keeper slip you were given when you bought. If in any doubt, you may want to call dvla vehicle registration enquiries. Tax your vehicle online before sending your log book to dvla. In 2006, a significant number of blank, blue, certificates were stolen. Dvla drivers should exchange blue v5c log books for red regit.
Contact dvla using our call connection service on 0300 790 6801 calls cost 7p per. Change vehicle details on a v5c registration certificate log book. Phone dvla swansea on 0300 790 6802 dvla uk driving licences contact number vehicle registration, fines and log books mot enquiries 0300 123 9000. From 8 june 2015, uk driving licence holders working with within the uk will need to use share driving licence, the new online service from the dvla, for recognition of their driving record.
The driver vehicle licensing agency is encouraging motorists that have a bluecoloured v5c log book to exchange it for a red one. The dvlas logbook enquiries department has been set up to handle all concerns regarding the documentation, meaning that if you feel you are entitled to a replacement or if youd like to know more about what a logbook does, the team will. How to get a replacement vehicle log book using form v62. Allow up to five 5 working days for a replacement v5c to come through. Find the right phone number, email or postal address to contact dvla about driving licences, vehicle tax, medical enquiries and vehicle registration. Use this service to find the right phone number, email or postal address for dvla. Dvla contact number customer services 0300 790 6801. Dvla contact number for customer services 0300 790 6801.
Call the dvla on their vehicle registration and tax telephone number 0300 790. The dvla issues driving licences while also collecting road tax and providing personalised registration plates to uk drivers. You can also inform the dvla that youve sold your car, or transferred or bought another vehicle online via the uk government website. You can ring the dvla enquiries team by calling 0300 790 6801. A detailed guide on the new dvla v5c logbook and registration document. If you have lost your vehicle registration document then you can go online to the dvla portal or phone the dvla and request a new logbook, the log book will only be sent to the registered keeper of the vehicle as recorded on the logbook the dvla maintain computer records even if you have lost your original logbook, there is a.
Calls to this number cost 7p per minute, plus your operators access charge. The dvla licence application contact number is 0300 790 6801. Calls are charged at 7p for the first minute and then 7p per minute plus your phone companies access charge. Dvla drivers should exchange blue v5c log books for red. Contact the dvla enquiries team by calling their mobilefriendly localrate contact. Get a replacement log book v5c if the original has been lost, stolen, damaged or. If you dont receive a letter within four weeks, you should contact dvla customer enquiries on 0300 790 6802, as you could still be. Include a cheque or postal order made payable to dvla, swansea. The registration number of the vehicle you are requesting details about.